Answers to Popular Questions If your question is not answered below - please e-mail us and we will respond.

Question 1:

How do I find out about the Mathsite and QED range?

Mathsite is concentrating on a number of key mathematical resources. QED have a further enormous number of items in stock and can supply many others. We specialise in mathematics and educational products. The majority of our customers are schools but increasingly we are being discovered by parents who wish to help their children succeed. To find the product you are looking for, simply go to the store and click on the required category - eg Mathematics Software and look at what we have to offer. Alternatively, enter a keyword eg Geometry and view the selection. To find out more details, click on the item name.

Question 2:

I can't find what I'm looking for. Now what?

Our web-site is in its infancy. Use the search to see if there are books that cover what you want. Titles with your chosen keyword may contain the information you need. As you can imagine, adding and updating the more than 10000 products that we sell is a long job and we are a small company! If you don't find what you want, do call us or e-mail us with your enquiry and we will do our best to help.

Question 3:

I need to purchase some software and don't know which one to choose.

Don't worry, we can help! Because we supply software from a range of suppliers, we are able to help you choose what's right for you. We may be able to supply you with demos to help make your decision. Remember our 30 day money back guarantee for added peace of mind.

Question 4:

What if what I've ordered isn't suitable?

Don't worry! We realise how difficult it is to decide if something is suitable by just a description. If you are not satisfied with your purchase, simply return it to us within 30 days and we will refund your money or, in the case of schools and institutions, cancel your invoice. All we ask is that any software has been removed from your machines and that all goods are returned in pristine condition. We cannot accept goods that have been damaged, written on or copied.

Question 5

How do I order?

If you are a UK or EU school or Institution, you can order by telephone, fax or e-mail. Click on contact details. You can also order via our electronic order form. UK personal buyers can send a cheque with order or pay by credit/debit card using our secure secure on-line shopping facility or send us card details to us by post or fax. Please remember that, books excepted, all goods carry VAT of 17.5%. Postage and packing in the UK is FREE for orders placed on the website. Overseas customers can order with credit card details as above, or alternatively send your order via the order form and we will send you a Pro Forma invoice. Postage will be added at cost.